Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old and reside in our service areas (excluding parts of Asia and certain remote regions). By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is our property or licensed to us and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without our written permission
• Use our trademarks or branding without authorization
• Scrape or systematically extract data from our site

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our outdoor furniture and décor products, including:

• Accent & Coffee Tables
• Outdoor Seating and Cushions
• Outdoor Décor and Lighting
• Outdoor Entertaining Essentials
• Planters and Garden Accessories

However, slight variations in color or texture may occur due to monitor settings and natural materials. Product dimensions are approximate.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• Your order becomes binding when we send shipping confirmation

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors. If an error is discovered after your order, we’ll notify you and either cancel the order or request additional payment.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method at the time of order.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: For orders over $50 via EMS, 15-25 business days after dispatch

4.2 International Orders

We ship worldwide except to parts of Asia and remote regions. Customers are responsible for:

• Any customs duties, taxes, or import fees
• Providing accurate delivery information

4.3 Delivery Issues

If your order is delayed or appears lost:

• Contact us immediately at [email protected]
• We’ll work with carriers to resolve the issue
• We’re not liable for delays caused by carriers or customs

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Item is unused and in original condition
• Original packaging is intact
• You have proof of purchase

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened Citronella & Wax products
• Outdoor Dinnerware & Drinkware with opened packaging
• Custom/made-to-order items
• Items marked “Final Sale”

5.3 Return Process

To return an item:

1. Contact us within 15 days of delivery
2. We’ll provide return authorization and instructions
3. Ship item to our returns center (customer pays return shipping)

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide:

• Current, complete, and accurate account information
• Correct shipping and billing details

6.2 Prohibited Conduct

You may not:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other customers’ use of the site
• Make fraudulent purchases

7. Liability Limitations

7.1 Product Use

Our outdoor products are designed for residential use. We’re not liable for:

• Improper use or assembly of products
• Weather-related wear beyond normal expectations
• Commercial use of residential products

7.2 Website Availability

We strive to keep our site available but aren’t liable for temporary outages or technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability for any claim related to your use of our site or products is limited to the purchase price of the item in question.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance.

10. Governing Law

These Terms are governed by California law. Any disputes shall be resolved in San Diego County courts.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: Outdoor Corner Shop, 4526 Hood Avenue, San Diego, CA 92111 USA